We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Josh, Tate, Kristy, and Jeff, This note of thanks is long overdue, but no less sincere. Thank you for all you did to help us celebrate dad's life this summer. From the first phone call, you assured us that you would do all you could to help us honor him in the way that we desired even in the midst of state shutdowns. We can't express how much it meant to mom to have you bring dad home one last time. You treated dad with the dignity that he deserved as a man. You honored his military service throughout your care-taking of him. You were gentle and gracious with each and every family member who wanted to talk, ask questions, or have some other need fulfilled. You were patient with us when you let us cry and you laughed with us in the moments of remembering. In all honesty, you went above and beyond anything we could have expected in serving our family during our time of grief. We know we could not have been better taken care of anywhere else or by anyone else. Thank you for all you did to make such a difficult time for our family a bit easier. We truly appreciate each one of you. The Family of Kenneth L. WyantKendra O'Donnell September 28, 2020
At a time when we were so at a loss for what to do and where to turn, the enitre team at Lighthouse were there for us. Our family's first experience was with our mom and then thirteen months later with our dad. Josh, Tate and the team took over, leading us through the difficult times. We could not have asked for more care and concern for all our needs as we worked throught the unprecedented pandemic times. Thank you for managing the situation with integrity and compassion.April Moore April 27, 2020
At a heartbreaking time for our family, your professionalism, compassion and attention to every possible detail helped our family tremendously. We were able to have a very meaningful and special remembrance of our loved one.Doreen (Skudlarick) Hannon April 28, 2019
Thanks so much for all you do & for going the extra mile with things. We appreciate everything!Terri S. January 13, 2015
Everything was done in a caring and professional manner. I trust that your business will continue to grow.Ilene M. January 14, 2014
Words cannot express how much we appreciated everything you have done for us at such a terrible time. From the first phone call, meeting with the family, presentation of Steve's body for the viewing, to picking up the death certificate, everything was perfect. Your hard work was over the top and did not go unnoticed.Cynthia Newland June 02, 2020
At a time when we were so at a loss for what to do and where to turn, Lighthouse and Josh were there for us. He helped us every step of the way to provide an uplifting and joyous visitation at the Athens site. We could not have asked for more care and concern for all our needs when we were so heartbroken st the loss of our daughter, Sarah Marie. The setting was perfect for our girl and we knew nothing could have been better.Alice and Rhys Foulkes June 29, 2019
Yes, you were doing your job, but you went above and beyond. The service and the viewing were absolutely perfect, but the compassion and kindness you show makes the most difficult times a shade better. You have a wonderful facility and we are so glad that you are in our community.Lois H. January 13, 2015
Thank you for going above and beyond your job. You helped make a difficult time much easier. You did a wonderful job and we were very pleased.Tim G. January 13, 2014
Thank you Tate for your easy manner in helping my husband and I. Our stone looks exactly like we wanted and the time you have spent with us has gotten us started on making the future worry free for our children. You are very easy to work with and your suggestions were right on target. Thanks for making this process stress free.Linda K. July 30, 2013